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Change: sometimes nice, sometimes confusing. We like the first more. Here are some questions that might pop up along the way.

  • #XUG16Atlanta Session Presentation Files
  • #XUG16Atlanta Tutorials Presentation Files
  • #XUG17Orlando
  • #XUG17Orlando Cancellation Policy
  • Will there be a European Meeting #XUG17EU?
#XUG16Atlanta Session Presentation Files

#XUG16Atlanta attendees and #XUG16Atlanta Virtual Ticket holders (get your Virtual Ticket here) have access to all presentations from the 30+ sessions. These PDF files are a great basis to work with after the conference. In addition 11+ sessions are available as videos. Priceless when it comes to the value they can have for every attendee. The related files can be found within the session pages. There are several ways to go to: Just use your well known Agenda/Schedule, click on the specific session and find the download link in the right panel, or select the Speaker to reach the specific session.

The conference files are available for all Basic members appr. 6 months after the conference as part of their membership.

So it’s worth to attend in person or with a virtual ticket to have all access as soon as possible;-)

#XUG16Atlanta Tutorials Presentation Files

#XUG16Atlanta Tutorial attendees have access to all presentations from the in-depth Tutorials. These PDF files are a great basis to work with after the conference. In addition we have a recorded session as video. Priceless when it comes to the value they can have for every attendee. The related files can be found within the tutorial pages. There are several ways to go to: Just use your well known Agenda/Schedule, click on the specific session and find the download link in the right panel, or select the Speaker to reach the specific session.

While all session materials will be available for all Basic members 6 months after the conference, the Tutorial files are limited only to attendees. Just another reason to attend the conferences like #XUG17Orlando and the Tutorials.

#XUG17Orlando

Our 2017 annual conference takes place October 29th – November 1st., 2017 at the Hilton Bonnet Creek Hotel in Orlando, Florida, USA. Fully packed with insights, sessions and the PreConference tutorials.

The main part of the conference start Monday October 30th. at around 8am and ends Wednesday at around 1pm. Details will follow soon in 2017.

The optional Tutorials and C-Level event will take place Sunday October 29th around 10:30 am.

#XUG17Orlando, our annual conference will boost your knowledge about XMPie and Multichannel marketing. Did we mention the incredible discount? Tickets are now available. And we’ll add a new offering for all who cannot or will not attend in person at the remarkable event in October: the Virtual Ticket, which grants access to ALL session documents and recorded sessions/keynotes (30+)!

#XUG17Orlando Cancellation Policy

Sometimes it happens that circumstances demand a cancellation of your conference booking. As a not-for-profit independent group it is essential to count on our members and their purchases to remain financially stable.

But, we are fellow colleagues and will make it fair for you 🙂

Please see all details in our cancellation policy.

Will there be a European Meeting #XUG17EU?

Guess what? We plan to do so. After an awesome and successful XUG15EU with 135+ attendees from 17 countries within the EU, we are delighted to create an even better event this year for our European friends.

Please be patient and soon we’ll tell you more.

  • The 2016 Changes
  • I use XMPie, am I a member?
  • My old login credentials are not working anymore
  • What are my XUG member benefits?
The 2016 Changes

2016, the year of XUG transformation. We enhanced your experience and are working hard to add even more value for you. We skipped the membership fee (a $999 save) for all XMPie customers (under maintenance), extended the XMPie Users audience by collaborating more closely with our fellow partner XMPie. That means you can now share your knowledge with over 8,500 peers from accross the globe. We are growing in terms of members, content and our new mission “GloCal” with events like #XUG15EU in Berlin. Last but not least: #XUG17Orlando, our annual conference will boost your knowledge about XMPie and Multichannel marketing. Did we mention the incredible EarlyBird discount? Grab your ticket, as soon as it’s available 🙂

I use XMPie, am I a member?

Jacob Aizikowitz, President of XMPie announced the following recently together with our XUG President Jeroen van Druenen: “We are very happy to announce that effective immediately all XMPie customers will automatically be given membership of the XMPie Users Group (XUG). This means that all XMPie users with up-to-date support and maintenance agreements can now fully benefit from XMPie Users Group membership. There will no longer be a separate membership fee required.”

Great news. To summarize – If you use XMPie software and you have an up-to-date support/maintenance agreement, you are now a proud member of XUG, with no extra membership fees.

Celebrate this with your “new” fellows at #XUG17Orlando. Did we mention the incredible EarlyBird discount? Grab your ticket, as soon as it’s available 🙂

My old login credentials are not working anymore

You have login credentials from before 2016? Sorry, the former membership logins no longer exist.

Since March 2017 we roll out the all new membership section and started sending new login information to all XMPie customers under active maintenance. In case you have not received your new login credentials please first try the Forgot Password function to check if you are maybe already in the membership system. If not, please feel free to send us a message, we will approve your membership manually, so you can start enjoying all member benefits.

In case you are an XMPie user with no active maintenance contract, you are welcome to register for a XUG membership here.

What are my XUG member benefits?

You an find all your benefits in the “ABOUT”-section. Hereunder you can find your member benefits at a glance:

Get access to uKNOW – XUG’s answer to all multichannel related questions
#XUGuKNOW – Q&A section, eTutorials, courses, whatever it takes to make you even better at working with and benefitting from your XMPie-driven marketing solution

Q&A section – the plain and simple way to ask questions around multichannel and the XMPie solutions. Your fellow peers and XMPie experts will answer. This section will be the centre of all conversations around the other topics within uKNOW.

eTutorials are born to educate you in the most convenient way. We cannot talk about relevant messages with the relevant topic at the right time and friendly force you to attend a “webinar” at a specific time, mostly in a foreign timezone.

Conference archive access (last years conference content PDF/PPT/DOCS/VIDEOS) available 6 month after each conference ended) – Conference attendees and Virtual Ticket owners receive instant access to this content with their purchase.

Partner Section: Get in touch with the XUG partners within the Partners section. Special content, special member offers and one-click contact options are valuable for you.

Last but not least the incredible ticket offers for the annual XUG conference (XUG17Orlando) and meetings (like XUG17EU).

more benefits to come soon…