3 days / 30+ sessions
3 tutorials / unlimited talks
awesome peer/peer & peer/XMPie exchange

November 13-16
Grand Ballroom

Nov 14

11:00 a.m.


Steve Belmonte

Mail Tracking and Visibility – A Customer Service Tool

Beyond compliance, improved ROI and job visibility, mail tracking should be viewed as an essential customer service tool. Regardless of your role in the mailing process or the vertical market your mail is targeting, it is vital that you leverage the power of data to optimize your communications and customer service using mail tracking.

Provide complete visibility back to your customer and become the expert in all things related to your customers’ mail and marketing jobs. From preparing the mail to be dropped off at the post office to providing visibility as the mail job travels through the physical and digital communication channels.

Steve will discuss real-life examples of how to turn a traditional mail job into a truly multichannel experience and become your customer’s “go-to” resource.



AccuZIP, Inc. (XUG PLATINUM PARTNER) is a national software company that develops products and services to help streamline data management and simplify the multi-channel communications process.  AccuZIP products and solutions are cost effective, fully functional and 100% compliant with all USPS regulations.  For over 24 years, AccuZIP, Inc. has earned an outstanding reputation with its partners and the industry built on its core values of Service, Loyalty, Innovation, Excellence and Integrity.

Sit back and relax

The session recording

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Steve Belmonte

Steve Belmonte (CEO) founded AccuZIP, Inc. in 1992 and has over 35+ years’ experience with print, mail and high-level software programming and development. Mr. Belmonte oversees all technical and development aspects of AccuZIP, Inc. including software development, USPS relations and the overall strategic direction of AccuZIP, Inc.’s software products and services.



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